2024 Performance Questionnaire Feedback

At OnBased Group, we value feedback as a cornerstone for growth and improvement. Recently, we conducted a performance questionnaire to assess how our consultants are perceived by our clients. Here’s a summary of the feedback we received:

perfromance chart 2024s

Key Metrics

  • Technical Expertise ⭐⭐⭐⭐⭐ (5/5) Highlighting our consultants’ strong technical capabilities.
  • Meeting Technical Requirements ⭐⭐⭐⭐⭐ (5/5) Confirmed that the consultants successfully met their project’s technical needs.
  • Problem-Solving & Innovation ⭐⭐⭐⭐☆ (4.8/5) Emphasizing creativity and effective solutions.
  • Professionalism & Reliability ⭐⭐⭐⭐⭐ (5/5) Indicating our commitment to high standards.
  • Collaboration with Teams ⭐⭐⭐⭐☆ (4.4/5) Demonstrating strong teamwork with occasional challenges.
  • Soft Skills ⭐⭐⭐⭐☆ (4.8/5) Underlining effective communication and interpersonal skills.
  • Responsiveness to Feedback ⭐⭐⭐⭐⭐ (5/5) Reflecting adaptability and openness to suggestions.
  • Positive Team Environment ⭐⭐⭐⭐⭐ (5/5) Showcasing our commitment to fostering collaboration.
  • Future Engagement ⭐⭐⭐⭐☆ (4.9/5) 96% of respondents expressed interest in working with our consultants again, showcasing trust and satisfaction.

Highlights

  • Responsiveness to Feedback: Clients recognized our openness to suggestions.
  • Positive Team Environment: Feedback suggests that consultants consistently contribute to fostering collaborative environments.
  • Future Engagement: 96% of respondents expressed interest in working with our consultants again, showcasing trust and satisfaction.

Areas for Improvement

Respondents provided constructive feedback on:

  1. Time Management: A suggestion to better optimize schedules and deadlines.
  2. Knowledge Transfer: Ensuring that information is shared effectively across the team.
  3. Proactivity: Identifying areas where consultants can take a more proactive role in addressing potential issues early on.

Example feedback:

  • “Maybe the time management is the only thing which could be slightly improved.”
  • “Knowledge sharing could be more structured to enhance the team’s overall understanding.”

Our Commitment

We are committed to addressing the areas highlighted for improvement and maintaining the high standards our clients expect. These insights empower us to enhance our services and strengthen relationships with our partners.

Thank you to everyone who participated in the questionnaire. Your feedback drives our continuous journey towards excellence.

If you have further suggestions or feedback, feel free to reach out to us!